Free
Beginner
Operations

Shipping and Fulfilment

Rates, packaging and promises you can keep

Shipping decisions quietly decide whether your orders are profitable.

You will set up weight, price and destination based rates, choose packaging that protects margin, write a returns policy customers accept, and build a packing routine that scales past a handful of orders a day.

  • 1h 25m
  • 3 lessons
  • 3 modules

Outcomes

What you'll be able to do afterwards

  • Configure profitable shipping rates
  • Choose packaging that fits your products
  • Publish a clear returns policy
  • Pack orders consistently and quickly

Curriculum

Every module and lesson in this course

Free preview lessons are marked — you can watch those before deciding.

01 Rates and zones

1 lesson

Charging correctly by weight, price and place.

  • Weight and price based rates

    Choosing a model that fits your range.

    14 min

02 Packing and dispatch

1 lesson

A routine that scales.

  • Packaging that protects margin

    Cost, protection and presentation.

    13 min

03 Returns

1 lesson

Policies and handling.

  • Writing a returns policy

    Fair, legal and clear.

    12 min

Keep going

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