I'd been quoted four figures for a shop that would have taken six weeks. I answered five questions on a Sunday night and had a real storefront to edit by Monday morning.

The thing that sold me was multi-store. I run a coffee brand and a separate wholesale site, and switching between them is one click instead of two logins and two invoices.

I asked the community how other people were pricing shipping to Ireland and had three worked examples the same afternoon. That's worth the subscription on its own.

We went Done For You because none of us wanted to be the person learning a store builder at 11pm. They built it, we approved it, we started selling.

The store feedback thread was brutal in the best way. Two people spotted that my product pages hid the delivery cost until checkout. Fixed it, and abandoned carts dropped.

I came from a plugin-stacked setup that broke every time something updated. Having payments, shipping and SEO in one place has given me my weekends back.

The Academy courses are pitched at people running a business, not people learning software. The margin lesson changed how I price every single product.

Onboarding took me longer than it should have because I kept second-guessing my store name. The build itself was minutes.

Our Done For You package included the product import. Handing over a messy spreadsheet and getting back a clean catalogue was the single best money we spent this year.

I'm not technical. I understood every screen. Nothing asked me to install anything or paste code somewhere frightening.

The analytics are written in plain English. It tells me what happened and what to do about it, instead of giving me nine charts and a shrug.

I found a fulfilment partner through the community before I'd even launched. That connection alone saved me a month of cold emails.

Support answered on the same day and actually read what I wrote. That is depressingly rare.

We started on Starter, moved to Multi-Store when we launched the second brand, and the upgrade was one screen. No migration, no rebuild.

The Done For You team pushed back on two of my ideas and they were right both times. I wanted a builder; I got people who'd sold things before.

Search traffic was the surprise. The structure and metadata were sane out of the box, so I wasn't fixing SEO six months later.

Being able to post a half-finished storefront and ask 'would you buy from this?' is the part I didn't know I needed.

Handover was thorough. Video walkthrough, written notes, and someone on the end of an email for the first fortnight while I found my feet.